Estimates, Repairs & Refunds

Effective October 19, 2026

We treat your machine like our own. Here is how estimates, approvals, parts, storage and refunds work.

Estimates and approvals

• You get a written estimate (or one read to you and noted on the work order) before we start. It shows parts, labor and the expected completion date.
• If the job needs more than the estimate, we stop and get your approval first.
• If we have to take something apart to diagnose it, the estimate shows the cost of putting it back together if you decide not to go ahead.

Old parts

Ask when you approve the work and we will give you the parts we replace, except warranty or core-exchange parts, which we show you instead.

Repair warranty

Any labor warranty we give is written on your work order, with its length and limits; parts carry the maker's warranty. This does not cover crash damage, racing or competition use, or neglect.

Canceling and refunds

• Cancel before work starts: no charge except any diagnostic time you approved.
• Special-order parts you approved cannot be refunded once ordered, but we give them to you.
• Refunds go back to the original payment method.

Pickup and storage

We tell you when your machine is ready. Storage charges (shown on your work order when you drop off) start on the fourth business day after that notice. Machines left for a long time may be handled under Colorado's abandoned-vehicle and lien laws.

Questions

Call (970) 555-0148 or email service@example.com.

Effective date: October 19, 2026.