Training academy
- Open a module, study the standards and the script
- Pass the knowledge check (80%) to complete it
- Video library for the lessons
Customer-service training for your team
Great service is built, not borrowed.
SWSO Service Academy by Streetwise Software Online · SWSO
Train your people, strengthen every interaction and create experiences worth returning for. Service Academy gives a restaurant, shop or office a complete training program that runs on one Mac.
$32.49 one-time · 15-day free trial
10training modules with knowledge checks
80%pass mark for each module
1Mac runs the whole academy
What you get
Team and progress
- Add or remove team members
- See who has completed which modules
- Per-learner reports and certificates when every module is passed
Run the floor
- Service recovery log: record incidents and follow-ups, then mark them resolved
- Operations playbook: daily checklists and routines
- Print pages or download the trainer handbook
Your workspace
- Set your business name and type
- Export a workspace backup at any time
- Everything stays on this Mac
See it in action
Real screenshots of SWSO Service Academy 1.0 on macOS.
Try it free for 15 days
- Every feature works for 15 days from the first launch, no key and no sign-up needed
- A badge in the app shows how many trial days are left
- After day 15 you can still open the app, view and export your own work; a license key unlocks editing again
- Your key arrives by email (it starts with SW1-) and is checked on your Mac, offline
System requirements
System
macOS 10.15 or later, Intel and Apple silicon (universal)
Your data
Names, scores and notes stay on this Mac. Not a multi-location HR database
Backup
Settings: Export workspace backup
Signed
Developer ID signed and notarized by Apple
Price
SWSO Service Academy by Streetwise Software Online
Download the free trial now. One-time purchase, no subscription.
$32.49 one-time